1. Browse items by category 2. Select your desired product 3. Add item to your cart 4. check cart 5. Checkout your order 6. Complete Registration 7. Verify billing and shipping details 8. Confirm your order.

Yes, you have to create an account to place an order. By creating account you will get benefits – such as checking order status, order history.

If you would like to ship to different addresses, you may place separate orders and make payments for them separately.

Yes, If you are our registered customer, you can change your billing address by log in.

You can pay directly to our Bank A/C by online transaction Or you can received our products through cash on delivery system.

We use third party delivery system to deliver our products. Inside Dhaka city they will take 2-3 days. For outside Dhaka they will take 3-5 days to deliver our products.

Inside Dhaka Tk.70 and outside Dhaka Tk.130. However, this delivery charge is applicable for a certain number of weights. If more than this, additional charges will be added.

1. After ordering products from jothashilpa if the customer unable to receive it, and wants to return the products, he/she will have to pay the delivery charge. 2. If customerr has received the product after completing the payment and has any objections, they can definitely return it within 72 hours. 3. We do not refund payment in case of return our products, customer can only replace it with another product of equal payment.