Return & Exchanges

Return & Exchange

We know that sometimes you buy something that doesn’t work out the way you had hoped and for that reason we did our best to make a return policy that is helpful for you. If you are not fully satisfied with the quality of the products you bought, simply bring it back with your receipt and we will gladly issue you a credit note for further purchase or process an exchange within 7 days of the purchase date.

Items that you want to return must be unworn, unwashed and unused with all original tags attached.

What qualifies as a return?
Any product would qualify as a return if it meets any of the following conditions:

•    Wrong product, size or colour
•    Damaged product
•    Product lost in shipment
•    Products with major quality defects

How do I return an item?
You can visit directly at our office (House 716, Road 10, Baitul Aman Housing Society, Adabor, Dhaka-1207) with the original invoice slip and with all returns or exchanges. We do not accept returns or exchanges without the original invoice slip. Otherwise you can contact us through customer support for the guidelines. Visit Contact Us.

Refunds for online purchases
Your refund will be issued as a credit note for further purchases. You will be credited for the cost of the item(s) and applicable taxes. Shipping costs are not refundable.

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