FAQs

How do I place my order on Jothashilpa website?

Go to our main navigation bar, browse items by category and select the items you want to buy. After finalising your choice(s) go for checkout and select your shipping methods and payment options. Once you have made the payment your checkout will be complete.

How do I check my order status?

Simply go to the contact us page to send a query and we will notify you shortly. Please have your order number handy to insert into the required field.

If you are a registered user you can check your order status at any time by log in into your Jothashilpa account.

Do I have to sign up for Jothashlipa account to buy something at jothashilpa.com?

You are not required to create a Jothashilpa account to place an order. You will have the option to simply proceed as a guest shopper. However, you may be missing out on several benefits available to registered users, including the ability to easily track your orders at any time.

What forms of payment does Jothashilpa accept for online purchase?

Primarily for short span of time we are accepting payments only via bKash for online purchase.

What currency will my order be billed in?

Your billing amount will be shown in Bangladeshi Taka on the payment gateway.